Frequently Asked Questions
About Your Visit
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Who can bring the patient into the office?
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What do I need to bring with me to my child’s appointment?
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Where is the clinic office located?
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Where may I park?
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Where can I find info about cast care?
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What do I need to bring with me to my child’s surgery appointment?
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If a cast is required, what color options are available?
Billing/Insurance
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Which insurances are accepted?
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What can I do if my insurance is not accepted?
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Am I responsible for charges not covered by the insurance company?
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When are co-pays, coinsurance and deductibles due?
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What payment options are accepted?
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When should I present proof of insurance?
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Whom do I call for questions regarding my bill or insurance claim?
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Do you accept auto or third-party insurance?
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How do I request an itemized statement?