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Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

I. WHO WE ARE

This Notice of Privacy Practices (“Notice”) describes the privacy practices of Pediatrix® Medical Group and PMG® Services, Inc., and its affiliated entities, its physicians, nurses and other personnel (“we” or “us”). It applies to services furnished to you at all offices where we provide services.

II. OUR PRIVACY OBLIGATIONS

We are required by law to maintain the privacy of your health information (“Protected Health Information” or “PHI”) and to provide you with this Notice of our legal duties and privacy practices with respect to your PHI. We are also obligated to notify you following a breach of unsecured PHI. When we use or disclose your PHI, we are required to abide by the terms of this Notice (or other notice in effect at the time of the use or disclosure).

III. PERMISSIBLE USES AND DISCLOSURES WITHOUT YOUR WRITTEN AUTHORIZATION

In certain situations, which we describe in Section IV, we must obtain your written authorization to use or disclose your PHI. However, we do not need any type of authorization from you for the following uses or disclosures:

  1. Uses and disclosures for treatment, payment and health care operations. We may use and disclose PHI, in order to treat you, obtain payment for services provided to you and conduct our “health care operations” as detailed:
    1. Treatment. We may use and disclose your PHI to provide treatment, for example, to diagnose and treat your injury or illness. We may also disclose PHI to other health care providers involved in your treatment.
    2. Payment. We may use and disclose your PHI to obtain payment for services that we provide to you, for example, disclosures to claim and obtain payment from your health insurer, HMO, or other company that arranges or pays the cost of some or all of your health care (“Your Payor”) to verify that Your Payor will pay for health care.
    3. Health care operations. We may use and disclose your PHI for our health care operations, which include internal administration and planning and various activities that improve the quality and cost effectiveness of the care that we deliver to you. For example, we may use PHI to evaluate the quality and competence of our physicians, nurses and other health care workers. We may disclose PHI internally to resolve any complaints you may have and help ensure that you have a comfortable visit with us.
    4. Under certain circumstances, we may also disclose PHI to your other health care providers when such PHI is required for them to treat you, receive payment for services they render to you or conduct certain of their health care operations.
  2. Use or disclosure for facility directories. If we maintain a facility, we may include your name, location in the facility, general health condition and religious affiliation in a patient directory without obtaining your authorization unless you object to inclusion in the directory. Information in the directory may be disclosed to anyone who asks for you by name or members of the clergy; provided, however, that religious affiliation will only be disclosed to members of the clergy.
  3. Disclosure to relatives, close friends and other caregivers. We may use or disclose your PHI to a family member, other relative, a close personal friend or any other person identified by you when you are present for, or otherwise available prior to, the disclosure, if we (1) obtain your agreement; (2) provide you with the opportunity to object to the disclosure and you do not object; or (3) reasonably infer that you do not object to the disclosure.
    1. If you are not present, or the opportunity to agree or object to a use or disclosure cannot practicably be provided because of your incapacity or an emergency circumstance, we may exercise our professional judgment to determine whether a disclosure is in your best interests. If we disclose information to a family member, other relative or a close personal friend, we will disclose only information that we believe is directly relevant to the person’s involvement with your health care or payment related to your health care. We may also disclose your PHI to notify (or assist in notifying) such persons of your location, general condition or death.
  4. Public health activities. We may use or disclose your PHI for the following public health activities, for example: (1) to report health information to public health authorities for the purpose of preventing or controlling disease, injury or disability; (2) to report child abuse and neglect to public health authorities or other government authorities authorized by law to receive such reports; (3) to report information about products and services under the jurisdiction of the U.S. Food and Drug Administration; (4) to alert a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading a disease or condition; and (5) to report information to your employer as required under laws addressing work-related illnesses and injuries or workplace medical surveillance.
  5. Victims of abuse, neglect or domestic violence. If we reasonably believe you are a victim of abuse, neglect or domestic violence, we may disclose your PHI to a governmental authority, including a social-service or protective-services agency, authorized by law to receive reports of such abuse, neglect or domestic violence.
  6. Health oversight activities. We may disclose your PHI to a health oversight agency for activities authorized by law. Oversight agencies include government agencies that oversee the health care system.
  7. Judicial and administrative proceedings. We may disclose your PHI during a judicial or administrative proceeding in response to a legal order or other lawful process.
  8. Law enforcement officials. We may disclose your PHI to the police or other law-enforcement officials as required or permitted by law or in compliance with a court order or a grand jury or administrative subpoena.
  9. Decedents. We may disclose your PHI to a coroner or medical examiner to perform their legally authorized duties.
  10. Organ and tissue procurement. If you are an organ donor, we may use or disclose your PHI to organizations that facilitate organ, eye or tissue procurement, banking or transplantation.
  11. Research. We may use or disclose your PHI without your consent or authorization if an Institutional Review Board or Privacy Board approves the disclosure.
  12. Health or safety. We may use or disclose your PHI to prevent or lessen a serious and imminent threat to a person’s or the public’s health or safety.
  13. Specialized government functions. We may use and disclose your PHI to units of the government with special functions, such as the U.S. military or the U.S. Department of State under certain circumstances.
  14. National security and intelligence activities:  We may disclose your PHI to authorized federal officials for intelligence, counterintelligence, protection of the President, other authorized persons or foreign heads of state, for purpose of determining your own security clearance and other national security activities authorized by law.
  15. Workers’ compensation. We may disclose your PHI as authorized by and to the extent necessary to comply with state law relating to workers’ compensation or other similar programs.
  16. As required by law. We may use and disclose your PHI when required to do so by any other law not already referred to in the preceding categories.
  17. Business associates: We may disclose your PHI to persons who perform functions, activities or services to us or on our behalf that require the use or disclosure of PHI. To protect your health information, we require the business associate to appropriately safeguard your information.
  18. Substance use disorder treatment information. If we receive or maintain any information about you from a substance use disorder treatment program that is covered by 42 CFR Part 2 (a “Part 2 Program”) through a general consent you provide to the Part 2 Program to use and disclose the Part 2 Program record for purposes of treatment, payment or health care operations, we may use and disclose your Part 2 Program record for treatment, payment and health care operations purposes as described in this Notice. If we receive or maintain your Part 2 Program record through specific consent you provide to us or another third party, we will use and disclose your Part 2 Program record only as expressly permitted by you in your consent as provided to us. We will not use or disclose your Part 2 Program record, or testimony that describes the information contained in your Part 2 Program record, in any civil, criminal, administrative, or legislative proceedings by any Federal, State, or local authority, against you, unless authorized by your consent or the order of a court after it provides you notice of the court order. 

IV. USES AND DISCLOSURES REQUIRING YOUR WRITTEN AUTHORIZATION

  1. Use or disclosure with your authorization. We must obtain your written authorization for most uses and disclosures of psychotherapy notes, uses and disclosures of PHI for most marketing purposes and any disclosures that constitute the sale of PHI. Additionally, other uses and disclosures of PHI not described in this Notice will be made only when you give us your written permission on an authorization form (“Your Authorization”). When you provide an authorization, the PHI may be subject to re-disclosure by the recipient and will no longer be protected by HIPAA.
  2. Revocation of your authorization. You may withdraw (revoke) Your Authorization (except to the extent that we have taken action in reliance upon it) at any time by delivering a written statement to your physician. A form of written revocation is available upon request from the Chief Privacy Officer.

V. YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION

  1. For further information; complaints. If you would like more information about your privacy rights, if you are concerned that we have violated your privacy rights or if you disagree with a decision that we made about access to your PHI, you may contact our Chief Privacy Officer. Also, you may make a complaint by calling our Chief Privacy Officer at 954-384-0175. You may also file written complaints with the Director, Office for Civil Rights of the U.S. Department of Health and Human Services. Upon request, our Chief Privacy Officer will provide you with the correct address for the Director. We will not retaliate against you if you file a complaint with us or the director.
  2. Right to request additional restrictions. You have the right to request a restriction on the uses and disclosures of your PHI (1) for treatment, payment and health care operations purposes; and (2) to individuals (such as a family member, other relative, close personal friend or any other person identified by you) involved in your care or with payment related to your care. For example, you have the right to request that we not disclose your PHI to a health plan for payment or health care operations purposes, if that PHI pertains solely to a health care item or service for which we have been involved and that has been paid out of pocket in full. Unless otherwise required by law, we are required to comply with your request for this type of restriction. For all other requests for restrictions on use and disclosures of your PHI, we are not required to agree to your request. If you wish to request additional restrictions, please obtain a request form from your physician. We will send you a written response.
  3. Right to receive confidential communications. You may request, and we will accommodate, any reasonable written request for you to receive your PHI by alternative means of communication or at alternative locations.
  4. Right to inspect and copy your health information. You may request access to your medical record file and billing records maintained by us to inspect and request copies of the records. Under limited circumstances, we may deny you access to a portion of your records. If you would like to access your records, please obtain a record request form from your physician’s office. Requests must be submitted in writing. If you request copies, we will charge you a cost-based fee, consistent with State law, that includes (1) labor for copying the PHI; (2) supplies for creating the paper copy or electronic media if you request an electronic copy on portable media; (3) our postage costs, if you request that we mail the copies to you; and (4) if you agree in advance, the cost of preparing an explanation or summary of the PHI. We will provide you with copies of your records in the form and format you request, if it is readily available in such format.  We will also provide copies of your records to a third party if directed by you in writing.
  5. Right to amend your records. You have the right to request that we amend PHI maintained in your medical record file or billing records. If you desire to amend your records, please obtain an amendment request form from your physician. We will comply with your request unless we believe that the information that would be amended is accurate and complete or other special circumstances apply.
  6. Right to receive an accounting of disclosures. Upon request, you may obtain an accounting of certain disclosures of your PHI made by us during any period prior to the date of your request provided such period does not exceed six years. If you request an accounting more than once during a 12-month period, we may charge you for the cost of the additional accounting statement(s). We will inform you in advance of any fee and provide you with an opportunity to withdraw or modify the request.
  7. Right to opt out of receiving fundraising communications. We may contact you for fundraising purposes. You have the right to opt out of receiving these communications. 
  8. Right to receive a copy of this notice. Upon request, you may obtain a copy of this Notice, either by email or in paper format. Please submit your request to:

    Chief Privacy Officer
    PMG Services, Inc.
    1301 Concord Terrace
    Sunrise, FL 33323
    Phone: 954-384-0175
    Email: privacy_officer@pediatrix.com

VI. EFFECTIVE DATE AND DURATION OF THIS NOTICE

  1. Effective date. This Notice is effective on September 23, 2013 / Revised:  February 1, 2026
  2. Right to change terms of this Notice. We may change the terms of this Notice at any time. If we change this Notice, we may make the new notice terms effective for all PHI that we maintain, including any information created or received prior to issuing the new notice. If we change this Notice, we will post the new notice in waiting areas around our offices and on our Internet site at pediatrix.com/notice-of-privacy-practices/. You also may obtain any new notice by contacting the Chief Privacy Officer. You may ask us questions about the Notice or any changes we made to this Notice. 

VII. CHIEF PRIVACY OFFICER

You may contact the Chief Privacy Officer at:

Chief Privacy Officer
PMG Services, Inc
1301 Concord Terrace
Sunrise, FL 33323
Phone: 954-384-0175
Email: privacy_officer@pediatrix.com