In our NICU, we strive to provide Family Centered Care to all our patients. This is an approach to medical care rooted in the belief that the best outcomes are achieved when patients’ family members play an active role in providing emotional, social, and developmental support. In order to provide this type of care, our unit allows unlimited parental presence, encourages parent participation in care and decision-making, kangaroo care, and offers breastfeeding support.
In addition, we have a dedicated March of Dimes representative in our unit who provides sibling support, and offers parent education seminars and family support activities. In order to ensure mothers nutrition, we also offer meals free of charge to all of our patient’s mothers. Our other dedicated NICU services include Social Work, Lactation, Occupational Therapy, and Care Coordination for discharge planning. We also understand that some families cannot visit as often as they would like so we also have a Cuddler Program to ensure that all infants receive the human touch that is essential for optimal growth and development.
Our commitment to Family Centered Care will grow with our unit expansion and remodel which will provide single-patient rooms with dedicated space for families in the patient’s room, a new lobby space with a place for siblings and parents to relax, and a family nutrition area as well as parent showers and laundry.