Pediatric Urgent Care Frequently Asked Questions

Summer Hours: June through August
Weekdays: 3 p.m. to 11 p.m.
Weekends and Holidays: Noon to 7 p.m.

School-Year Hours: September through May
Weekdays: 3 p.m. to 11 p.m.
Weekends: 11 a.m. to 9 p.m.
Holidays: Noon to 7 p.m.

Special Hours

Our Pediatric Urgent cares see newborns up to 21 years.

Our staff includes pediatricians, physician assistants and nurse practitioners with pediatric experience. Your child may be seen by a pediatrician, physician assistant or nurse practitioner.

Yes. Check our website for in-network insurance plans.

No appointment is necessary. However, you can reserve a spot online. We also see patients called in by their primary care physician on a priority basis. Infants less than two months, critically sick or injured children will be seen immediately. Please see our patient care policy for details.

While we do not provide advice over the phone, we offer telemedicine, which enables you to see and speak to a clinician from the comfort of your home. Start a virtual visit now.

Pediatrix Urgent Care is less expensive, more efficient and kid-friendly. Your total bill and copays are typically one-third the cost of an emergency room visit. Our turnaround times are three to four times faster than an average emergency room visit. During peak hours, on weekend and during flu season, wait times are longer than usual. During long wait times, you will have the option to leave and receive a call when a room is available. In addition, most local emergency rooms do not have pediatricians available to examine your child.

At the time of service, we will verify your insurance and estimate your urgent care patient responsibility. We will collect any co-pays or co-insurance during check-in. The remainder of the charges are submitted to your insurance clinician. Self-pay patients are charged $175 upfront, which covers all services.

We provide a full range of pediatric services, including:

• Physical exams
• Lab work
• Fracture care
• Laceration care (stitches, skin glue or staples)
• Antibiotic injections
• Tetanus updates
• Breathing treatments
• Removal of foreign bodies from the nose, ears or skin
• Sports and camp physicals by appointment only.

We do not provide well-child checks or routine immunizations at this time.

We have on-site X-ray services.

A summary of the evaluation, diagnosis and care provided is faxed to your pediatrician’s office immediately after your visit.

We know you’d rather spend your night at home with your family rather than in an urgent care office, so our goal is to provide convenient care without sacrificing quality. During peak hours on the weekend or during flu season, wait times may increase. During long wait times, you will have the option to leave and receive a call when a room is available. We recommend you sign in online and come in when it’s your time.

Pediatrix Urgent Care will call your physician and arrange for your child to be admitted to the hospital chosen by you and your pediatrician. Most children go to the hospital by private vehicle, but we can arrange ambulance transport if necessary. Depending on your child’s condition and the pediatrician’s management, you may be directed to the hospital emergency room or directly to the floor for admission.

Because we are an urgent care facility, no referral is necessary to be seen in the clinic.

You should always go to the emergency room if instructed to do so by your primary physician. Some problems such as ingestions, severe trauma, fever in the first 8 weeks of life or possible meningitis are better handled in an emergency room. Otherwise, Pediatrix Urgent Care will save you time and money compared to an emergency room visit.

No. These are services performed by your primary care physician. If you do not have a primary care physician in the area, we can provide a list of local physicians, or you can find one on the local pediatricians page of our website.

We can either print your prescriptions or send them electronically to the pharmacy of your choice.

We work with patients from all unique backgrounds. Patients with autism, seizures or other disorders can definitely come to us for an urgent care need, but they should continue going to a specialist and primary care clinician for any service outside of urgent care.